Term Of Service (TOS)


Please read the following statements carefully. If an Internet hosting account is used to violate the TOS, KKBOSS reserve the right to terminate the service without any notice.Client must understands that change to the TOS by KKBOSS shall not be grounds for early contract termination or non-payment.

The following constitute violations of this TOS:

USAGE

Illegal use:

  • Your hosting / website / Email may not be used for illegal purposes, or in support of illegal activities such as terrorism. We reserves the right to cooperate with relevant legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing.

Harm to minors:

  • to harm, or attempt to harm, minors in any way, including, but not limited to child pornography.

Threats:

  • to transmit any material (such as by e-mail, uploading, posting or otherwise) that threatens or encourages bodily harm or destruction of property.

Harassment:

  • to transmit any material (by e-mail, uploading, posting or otherwise) that harasses another.

Fraudulent activity:

  • to make fraudulent offers to sell or buy products, items, or services, or to advance any type of financial scam such as "pyramid schemes," "ponzi schemes," and "chain letters."

Forgery or impersonation:

  • Adding, removing or modifying identifying network header information in an effort to deceive or mislead is prohibited. Attempting to impersonate any person by using forged headers or other identifying information is prohibited. The use of anonymous remailers or nicknames does not constitute impersonation.

(SPAM) Unsolicited commercial e-mail / Unsolicited bulk e-mail:

  • to transmit any unsolicited commercial or unsolicited bulk e-mail (spamming) is expressly prohibited. Violations of this type will result in the immediate termination of your account.

Content:

  • Infringement of Copyright, Patent, Trademark, Trade Secret, or Intellectual Property Right; Distribution and/or posting of copyrighted or the aforementioned infringements will not be tolerated. This includes warez, roms, mp3's, mpegs, or anything else that might violate one or more of these laws.

Security:

  • Gameservers are strictly not allowed to be ran off all accounts. Due to the high level of resources consumption in the RAM memory and bandwidth, you will need to purchase a dedicated server for this.
  • Mirror sites and or mirrored files are not allowed on the server.
  • If your hosting accounts operate on shared resources. Excessive use or abuse of these shared network resources by one customer may have a negative impact on all other customers. Misuse of network resources in a manner which impairs network performance is prohibited by this policy and may result in termination or suspension of your account.
  • You are prohibited from excessive consumption of resources, including server load, CPU time, memory, bandwidth, disk space, and session time. You may not use resource-intensive programs which negatively impact other customers or the performances of KKBOSS systems or networks. KKBOSS reserves the right to terminate or limit such activities.
  • Any web site that uses a high amount of server resources (such as, but not limited to, CPU time, memory usage, and network resources) will be given the option to either pay additional fees (which will depend on the resources required), reduce the resources used to an acceptable level, or upgrade its service to a Dedicated Server plan. KKBOSS shall be the sole arbiter of what is considered to be a high server usage level. Any web hosting account deemed to be adversely affecting server performance or network integrity will be shut down without prior notice.
  • We do not allow anime videos to be hosted on our servers without prior permission due to large amounts of problems associated with these files. This includes videos which are saved in other formats such as, but not limited to .zip, .rar, .ace.
  • If you are uploading a large amount of video files or streaming media (real video, wmv, etc). Please inform KKBOSS, for we reserve the right to remove any file which we feel appears to be breaching the copyright or not suitable to the general interest of the public.
  • Sites that are specifically designed to offer free hosting or sites that for other reasons offer free hosting for users that are not affiliated with the company leasing space from KKBOSS is prohibited unless a prior agreement is made with KKBOSS. This agreement must contain a contract that will be used between KKBOSS's Client, and the Client's Client. This contract will ensure that they have proper identification to prevent fraudulent use. If a client of KKBOSS chooses to give an affiliate free hosting, this cannot be resold in any way, shape, or form.
  • Customers are forbidden to resell the accounts without a prior agreement from KKBOSS Internet Solutions.

Server Abuse:

  • Any attempts to undermine or cause harm to a KKBOSS server or customer are strictly prohibited.

Our Company Policies

Billing Policies:

  • It is at KKBOSS sole discretion whether or not to refund a payment during the 15 days satisfaction guarantee if the Terms of Services agreement is broken or abused.
  • Refunds of payments received during the 15 days satisfaction guarantee will not be given anytime after the 15 days. All requests must be received during the 14 days period. Any request received after will not be honored.
  • KKBOSS bills clients in advance for 1 year periods. If during this period a customer cancels their account they will not receive any refund. Customers cannot put there accounts on "hold" or "delay". Customers strictly prepay for the time they use.
  • All payments are due on the first 30 days of the year. If payment is not received, KKBOSS reserve the right to suspend your account and can delete all remaining data after 7 days unless otherwise noted by our billing department.
  • If an account is removed due to a violation we reserve the right not to refund payments.
  • The FREE domain name given to the customer together with the order of standard or premium plan web hosting owned by KKBOSS and cannot be refunded. KKBOSS has the right to charge the customer for the domain according to the price stated in the KKBOSS website.

Service Policies:

  • Upon accepting this TOS agreement you are also accept any agreement or contract that KKBOSS makes public. These documents will be made available at all times to the public.
  • KKBOSS reserves the right to revise, amend, or modify this TOS, our TOS (Terms of Service) and our other policies and agreements at any time and in any manner.
  • KKBOSS is not responsible for errors of any type.
  • KKBOSS reserve the right to refuse service to anyone.
  • Client agrees that the KKBOSS may disclose any and all client information including assigned IP numbers, account history, account use, etc. to any law enforcement agent without consent or notification from the client.
  • KKBOSS reserves the right to search through any and all files on its servers. If any files are found to breach the Terms of Service Agreement, KKBOSS reserve the right to remove, suspend, or do anything else with these files that is found to be within our discretion. KKBOSS has the right to report any illegal data to the proper authorities. KKBOSS will be found in no way responsible for any files found on its server, which was uploaded by a customer.
  • Customers are forbidden to share accounts. These accounts can only be owned by a single person.

Support Policies:

  • Scripting, custom installations, server upgrades, 3rd party software, software installation, software upgrades, and, modifications are not covered under our support policy and may be available at additional costs. Please contact us for further details.

Modification:

  • We reserves the right to add, delete, or modify any provision of this Terms of Use / Term Of Service (TOS) at any time without prior notice.

KKBOSS Technical Support:

  • While you can always reach our technical support team via email or the link on our contact page, upon setting up an account, we will email you an email for the name of a technical support representative that is specifically assigned to you. This allows for faster service and more personalized support.
  • We guarantees a response of less then 48 hours. But, under nearly all circumstances, this wait will be significantly shorter.

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